On the one hand, Twitter is pretty simple: send and receive short messages. On the other hand, what’s with all the symbols and strange terms? In this section, we explain the weird stuff that’s important so that you can use Twitter like a pro

The key terms

Following

To receive messages on Twitter, you follow other people and companies you’re interested in—which means you get their messages as they post (put another way, their messages show up in your incoming timeline on your Twitter home page). Conversely, people get your messages by following you.

Tweet

Users refer to an individual message as a tweet, as in, “Check out this tweet about our CEO dancing on the sidelines of the Phoenix Suns game.” People sometimes use it as a verb, too, as in, “I tweeted about the stimulus package this morning.” If “tweet” is hard for you to use with a straight face in a business context, try “twittering” as a verb instead. Alternatives include “post,” “message” and “update.”

@username

For companies, one of the most useful things about Twitter is that it lets you exchange public messages with individual users. Simply start a message with @username of the person you want to reach, like this:

“@Ev Glad you liked our vegan cookies. Thanks for twittering about ‘em!”

If Ev is following your account, your message will appear directly on his Twitter home page. (If he’s not following your account, your message will appear in his folder of @username mentions.) People who are following both you and Ev will also see the message on their Twitter home page. Finally, the message will appear in search results, and people who come to your Twitter home page will see it among the messages in your outgoing timeline.

Tip: On Twitter, @username automatically becomes a link to that person’s account—helping people discover each other on the system. Put another way: when you see an @username, you can always click through to that person’s Twitter page and learn whether you want to follow them.

To find the public messages that are directed to you (i.e., those that start with your @BusinessName) or that mention you (i.e., those that include your @BusinessName elsewhere in the tweet), head to your Twitter home page, and then on the right side of the screen, click the tab labeled your @BusinessName. For businesses, it’s a good idea to keep a close eye on incoming @mentions, because they’re often sent by customers or potential customers expecting a reply.

Tip: To reply easily from the Twitter website, mouse over a message, and then look on the right end for the “Reply arrow”. Click the arrow to start a new message addressed to the original user.

DM, or direct message

Direct messages—or DMs—are Twitter’s private messaging channel. These tweets appear on your home page under the Direct Messages tab, and if you’ve got email notifications turned on, you’ll also get an email message when somebody DMs you. DMs don’t appear in either person’s public timeline or in search results. No one but you can see your DMs.

The one tricky concept with DMs is that you can send them only to people who are following you. Conversely, you can receive them only from people you’re following.

You can easily send DMs from the Direct Messages tab by using the pull-down menu to choose a recipient and then typing in your note. To send a DM from your home page, start your message with “d username,” like this:

“d Ev Sorry those cookies gave you food poisoning! Would you prefer a refund or a new batch?”

Tip: If you’re communicating with a customer about something potentially sensitive—including personal information, account numbers, email addresses, phone numbers, street addresses, etc.—be sure to encourage them to DM or email you. As we mentioned earlier, @mentions are public, so anyone can see them.

RT, or retweet

To help share cool ideas via Twitter and to give a shout-out to people you respect, you can repost their messages and give them credit. People call that retweeting (or RT), and it usually looks something like this: “RT @Username: Original message, often with a link.” Retweeting is common, and it’s a form of conversation on Twitter. It’s also a powerful way to spread messages and ideas across Twitter quickly. So when you do it, you’re engaging in a way people recognize and usually like—making it a good way to connect.

Trending Topics

On the right side of your screen and on the Twitter search page, you’ll see ten Trending Topics, which are the most-mentioned terms on Twitter at that moment. The topics update continually, reflecting the real-time nature of Twitter and true shifts in what people are paying attention to. A key feature of Twitter, Trending Topics aggregate many tweets at once and often break news ahead of the mainstream media. (Note that the trends often include hashtags, described below.)

Hashtag (#)

Twitter messages don’t have a field where you can categorize them. So people have created the hashtag—which is just the # symbol followed by a term describing or naming the topic—that you add to a post as a way of saying, “This message is about the same thing as other messages from other people who include the same hashtag.” Then, when somebody searches for that hashtag, they’ll get all of the related messages.

For instance, let’s say you post, “Voted sixty times in tonight’s showdown. #AmericanIdol.” Your message would then be part of Twitter search results for “#AmericanIdol,” and if enough people use the same hashtag at once, the term will appear in Twitter’s Trending Topics.

Companies often use hashtags as part of a product launch (like #FordFiesta), and conferences and events frequently have hashtags associated with them (like #TED).

Tweetup

A tweetup is simply an in-person gathering organized via Twitter, often spontaneous. Companies use them for things like hosting launch parties, connecting with customers and introducing like-minded followers to each other.

Shortened URLs

With just 140 characters at your disposal, Twitter doesn’t give you much room to include URL links—some of which are longer than 140 characters themselves. If you post a link on Twitter via the website, sometimes we automatically shorten the URL for you. There are also a number of services—URL shorteners—that take regular links and shrink them down to a manageable length for tweets, and some even let you track clicks.

24-04-2010 om 00:00 geschreven door twitter  

A special guide

Every day, millions of people use Twitter to create, discover and share ideas with others. Now, people are turning to Twitter as an effective way to reach out to businesses, too. From local stores to big brands, and from brick-and-mortar to internet-based or service sector, people are finding great value in the connections they make with businesses on Twitter.

When people working in the Empire State Building twittered that they were craving ice cream delivery, New York local chain Tasti D Lite was there to listen and meet their need. When electronics buyers look for good deals, the Dell Outlet Twitter account helps them save money with exclusive coupons.

When Houston's coffee drinkers decide where to get their daily dose, many choose Coffee Groundz, which lets them order via Twitter. Read on to learn what Twitter is and to get detailed examples of how companies are using it. On these pages, we’ll also reveal how Twitter can help your business right now.

So what does Twitter do for businesses?

Twitter is a communication platform that helps businesses stay connected to their customers. As a business, you can use it to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, partners and other people who care about your company. As an individual user, you can use Twitter to tell a company (or anyone else) that you've had a great—or disappointing—experience with their business, offer product ideas, and learn about great offers.

So how does it work?

Twitter lets you write and read messages of up to 140 characters, or the very length of this sentence, including all punctuation and spaces. The messages are public and you decide what sort of messages you want to receive—Twitter being a recipient driven information network. In addition, you can send and receive Twitter messages, or tweets, equally well from your desktop or your mobile phone.

When you combine messages that are quick to write, easy to read, public, controlled by the recipient and exchangeable anywhere, you’ve got a powerful, real-time way to communicate. And real-time communication is turning out to be ground-breaking for users and businesses alike.

Tip: To listen in on the conversations happening right now, search Twitter for the name of your company, product or brand. If you have a Twitter account already, your home page has a handy search box on the right side. If you don’t yet have an account, try typing in the box below or go to search.twitter.com.

So how do businesses use Twitter?

Twitter connects you to your customers right now, in a way that was never before possible. For example, let’s say you work for a custom bike company. If you run a search for your brand, you may find people posting messages about how happy they are riding your bikes in the French Alps—giving you a chance to share tips about cyclist-friendly cafes along their route.

Others may post minor equipment complaints or desired features that they would never bother to contact you about—providing you with invaluable customer feedback that you can respond to right away or use for future planning. Still others may twitter about serious problems with your bikes—letting you offer customer service that can turn around a bad situation.

You don’t have to run a bike shop or a relatively small company to get good stuff out of Twitter. Businesses of all kinds, including major brands, increasingly find that listening and engaging on the service leads to happier customers, passionate advocates, key product improvements and, in many cases, more sales.

But Twitter isn’t just about useful immediacy. The conversational nature of the medium lets you build relationships with customers, partners and other people important to your business. Beyond transactions, Twitter gives your constituents direct access to employees and a way to contribute to your company; as marketers say, it shrinks the emotional distance between your company and your customers. Plus, the platform lends itself to integration with your existing communication channels and strategies. In combination, those factors can make Twitter a critical piece of your company’s bigger digital footprint.

For instance, let’s say you run a big retail website. In addition to learning more about what your customers want, you can provide exclusive Twitter coupon codes, link to key posts on your blog, share tips for shopping online, and announce specials at store locations. And you can take things a step further by occasionally posting messages about fun, quirky events at your HQ, giving others a small but valuable connection with the people in your company.

Tip: Twitter can be “ground-breaking” for businesses—a big claim. We truly believe it because we’ve seen lots of examples, many of which we share here. But if you’re new to Twitter and still wondering what all the fuss is about, hang around the site (or a good third-party client) for a week or two and give it a few minutes a day. Twitter almost always delivers “Aha!” moments for people, but it can take some getting used to before you have your moment of enlightenment.

Go deeper

These are just a few of the ways Twitter is helping businesses serve customers; you’ll discover more. If you’re new to Twitter, head over to Getting started for tips on twittering successfully. If you’re already on board, check out Best Practices and Case studies for ideas to get the most out of Twitter.

Getting started

One of the cool things about Twitter is that it gives you a way to have friendly, public conversations with customers. You’ll make the most of those casual conversations if you do a little planning first. In this section, we’ll suggest a few strategic things to think about before you dive in, and then we’ll give you some pointers to start twittering smoothly.

Before you post your first message

Before you get started, it’s important to understand that on Twitter, people choose to view your updates by searching for specific keywords or by following your account. This recipient-controlled model means that if you are compelling to people on Twitter, they’ll choose to view your updates. The reverse is also true—people may choose to un-follow you just as easily.

Dry, boring feeds rarely draw many people. Successful Twitter business accounts, though, can take many forms. They may be personal and chatty or they might even have mostly automated information. But no matter the style, the key is to post messages that your followers will find compelling.

Tip: Help people understand what to expect from your Twitter account by posting a little description in your Bio.

So making your posts on Twitter interesting is key, but what are you going to post about? That depends on your goals. Do you want to build deeper relationships? Get on the radar of potential new customers or partners? Or do you want to provide more responsive and immediate customer service?

You can meet several communication goals simultaneously by thinking about your Twitter account as a friendly information booth or coffee bar. It’s a place for people to ask you spontaneous questions of all kinds—a spot to share intriguing company insights they might find interesting. When you hit stride with these exchanges, they often lead to unexpected, valuable relationships.

Of course, you can have accounts that focus exclusively on specific goals, like providing customer service or offering deals to move inventory.

Tip: Companies sometimes worry that twittering might require a lot of staff time or even hiring new people to maintain an account. In fact, Twitter works best for businesses when you start slow, devoting a few minutes a day to see whether and how it’s valuable to you.

Regardless of how you plan on using Twitter, you should figure out how to integrate it with your existing communication channels. For instance, if people make enquiries on Twitter that should be handled by your customer service team, how will you connect those customers and staffers? Or if your R&D department does your twittering, but your marketing department wants to share info on a promo, how will they do so?

The answers will depend, of course, on things like whether your company is run by three people or thirty thousand and how you already handle similar cross-platform issues. But don’t hesitate to have multiple accounts that serve different purposes, and check out our Best Practices and Case studies for additional ideas.

To get a sense of what Twitter can do for your business, spend a little time listening in on the conversations happening right now (you can use Twitter searchCase studies can give you more ideas). whether or not you have an account). Listening will help you quickly learn what people are saying about your company, and it will also give you a feel for the flow of conversations on Twitter. In addition, it can give you insight into how other companies handle Twitter exchanges (our

Once you’ve got a sense of how you want to engage on Twitter, you’re ready to dive in.

Dive in!

If you haven’t yet signed up for an account, it’s easy, and it takes just a few minutes. Here’s how to get started:

1. Sign up

Head over to the sign-up page, and fill out the four fields. If you’re creating a company account, use the “Full name” field to type in your company name. That’ll help people find your company on Twitter. (You can add your own name in the Bio field, as described below.)

The Username is the handle by which you’ll be known on Twitter, like ComcastCares. Choose the shortest name that best describes your company or this particular account.

Tip: We don’t allow name squatting on Twitter. So if somebody who doesn’t work for your company is holding or using your brand name inappropriately, contact us to get it sorted out.

After you’ve signed up, the site walks you through a couple of screens to help you find people on Twitter you know or might be interested in. The process is quick, but if you want to jump directly to your account page, just head to the bottom of each page and click “Skip this step.”

2. Fill out your info

When you first arrive on your account page, it’ll look something like the picture on the right. Before you do anything else, click Settings to get a page where you can fill out a few more details to help people recognize your company. Most of the fields are self-explanatory. But pay special attention to the Bio, which gives you 160 characters; this is a great place to list the person or people twittering for your organization (if individual staffers have their own Twitter accounts, you can list their @usernames here).

Before you leave Settings, check out the Picture tab, which is the place to add your company logo or photo of yourself. On the Design tab, you can upload a background image for your Twitter home page and tweak the page colors.

Tip: Because the Bio gives you just 160 characters, companies often use the background image to share additional contact info.

3. Find highly relevant people and companies to follow.

Whether or not you chose to follow anyone in the sign-up process, now’s a good time to search for people and companies of specific interest to you. Use the search box on your Twitter home page to look not only for people talking about your company, brands and products, but also for partners and mentions of key terms in your sector. When you find interesting messages, consider following those accounts. No need to worry about the number of people you’re following—just follow a few whose updates you really want to read, say hello and let conversations grow. Also look at the Find People section.

Tip: By default when someone follows you, you'll get an email from Twitter saying so with some basic information about the user. Anyone can turn off those notifications, though (under Settings > Notices), so don’t assume people will know you’re on Twitter just because you’ve followed them.

4. Post your first message.

This is where the real fun starts. On your Twitter home page, in the box at the top, type in a message. As you type, the counter on the upper-right corner of the box guides you down from 140 characters. When you’ve got a message ready to go, hit Update to post it (pressing Enter won’t do the trick).

If you’re thinking, “Sounds easy, but what should I say?”, consider trying something like, “Excited to start twittering. Let us know what you want to hear about from Our Company.” Or you could go with, “Hello! Is this thing on?” A conversational, playful tone flies beautifully on Twitter, so don’t hesitate to add some fun into your messages.

Once you’ve posted that first message, you could follow up with some hellos to people you know on Twitter, and perhaps post a link to an interesting news story about your industry (just copy the link and paste it into the update box).

Tip: Once you’ve set up your account page, add your mobile phone to your account so you can Twitter from the road.

Customers can also follow you from their mobile phone by texting “follow YourUsername” to 40404. If you have a smart phone, like an iPhone or a Blackberry, download any of the numerous Twitter clients for those platforms.

On the one hand, Twitter is pretty simple: send and receive short messages. On the other hand, what’s with all the symbols and strange terms? In this section, we explain the weird stuff that’s important so that you can use Twitter like a pro.

Some of the most useful conventions on Twitter—including retweets (RT), hashtags (#), and @username messages—were user innovations. When people wanted features Twitter didn’t provide, they created their own, and we later incorporated them into the system. We assume new features will evolve from users in the future, so feel free to experiment!

The key terms

Following

To receive messages on Twitter, you follow other people and companies you’re interested in—which means you get their messages as they post (put another way, their messages show up in your incoming timeline on your Twitter home page). Conversely, people get your messages by following you.

Tweet

Users refer to an individual message as a tweet, as in, “Check out this tweet about our CEO dancing on the sidelines of the Phoenix Suns game.” People sometimes use it as a verb, too, as in, “I tweeted about the stimulus package this morning.” If “tweet” is hard for you to use with a straight face in a business context, try “twittering” as a verb instead. Alternatives include “post,” “message” and “update.”

@username

For companies, one of the most useful things about Twitter is that it lets you exchange public messages with individual users. Simply start a message with @username of the person you want to reach, like this:

“@Ev Glad you liked our vegan cookies. Thanks for twittering about ‘em!”

If Ev is following your account, your message will appear directly on his Twitter home page. (If he’s not following your account, your message will appear in his folder of @username mentions.) People who are following both you and Ev will also see the message on their Twitter home page. Finally, the message will appear in search results, and people who come to your Twitter home page will see it among the messages in your outgoing timeline.

Tip: On Twitter, @username automatically becomes a link to that person’s account—helping people discover each other on the system. Put another way: when you see an @username, you can always click through to that person’s Twitter page and learn whether you want to follow them.

To find the public messages that are directed to you (i.e., those that start with your @BusinessName) or that mention you (i.e., those that include your @BusinessName elsewhere in the tweet), head to your Twitter home page, and then on the right side of the screen, click the tab labeled your @BusinessName. For businesses, it’s a good idea to keep a close eye on incoming @mentions, because they’re often sent by customers or potential customers expecting a reply.

Tip: To reply easily from the Twitter website, mouse over a message, and then look on the right end for the “Reply arrow”. Click the arrow to start a new message addressed to the original user.

DM, or direct message

Direct messages—or DMs—are Twitter’s private messaging channel. These tweets appear on your home page under the Direct Messages tab, and if you’ve got email notifications turned on, you’ll also get an email message when somebody DMs you. DMs don’t appear in either person’s public timeline or in search results. No one but you can see your DMs.

The one tricky concept with DMs is that you can send them only to people who are following you. Conversely, you can receive them only from people you’re following.

You can easily send DMs from the Direct Messages tab by using the pull-down menu to choose a recipient and then typing in your note. To send a DM from your home page, start your message with “d username,” like this:

“d Ev Sorry those cookies gave you food poisoning! Would you prefer a refund or a new batch?”

Tip: If you’re communicating with a customer about something potentially sensitive—including personal information, account numbers, email addresses, phone numbers, street addresses, etc.—be sure to encourage them to DM or email you. As we mentioned earlier, @mentions are public, so anyone can see them.

RT, or retweet

To help share cool ideas via Twitter and to give a shout-out to people you respect, you can repost their messages and give them credit. People call that retweeting (or RT), and it usually looks something like this: “RT @Username: Original message, often with a link.” Retweeting is common, and it’s a form of conversation on Twitter. It’s also a powerful way to spread messages and ideas across Twitter quickly. So when you do it, you’re engaging in a way people recognize and usually like—making it a good way to connect.

Trending Topics

On the right side of your screen and on the Twitter search page, you’ll see ten Trending Topics, which are the most-mentioned terms on Twitter at that moment. The topics update continually, reflecting the real-time nature of Twitter and true shifts in what people are paying attention to. A key feature of Twitter, Trending Topics aggregate many tweets at once and often break news ahead of the mainstream media. (Note that the trends often include hashtags, described below.)

Hashtag (#)

Twitter messages don’t have a field where you can categorize them. So people have created the hashtag—which is just the # symbol followed by a term describing or naming the topic—that you add to a post as a way of saying, “This message is about the same thing as other messages from other people who include the same hashtag.” Then, when somebody searches for that hashtag, they’ll get all of the related messages.

For instance, let’s say you post, “Voted sixty times in tonight’s showdown. #AmericanIdol.” Your message would then be part of Twitter search results for “#AmericanIdol,” and if enough people use the same hashtag at once, the term will appear in Twitter’s Trending Topics.

Companies often use hashtags as part of a product launch (like #FordFiesta), and conferences and events frequently have hashtags associated with them (like #TED).

Tweetup

A tweetup is simply an in-person gathering organized via Twitter, often spontaneous. Companies use them for things like hosting launch parties, connecting with customers and introducing like-minded followers to each other.

Shortened URLs

With just 140 characters at your disposal, Twitter doesn’t give you much room to include URL links—some of which are longer than 140 characters themselves. If you post a link on Twitter via the website, sometimes we automatically shorten the URL for you. There are also a number of services—URL shorteners—that take regular links and shrink them down to a manageable length for tweets, and some even let you track clicks.

Best practices

Every company has its own experience on Twitter. But whether a business has been here for a couple of years or just a few months, its twitterers tend to find that certain approaches lead to success. In this section, we share that wisdom, which falls into a couple of big categories.

Think about Twitter as a place to build relationships

Instead of approaching Twitter as a place to broadcast information about your company, think of it as a place to build relationships. Put into practice, that means you could do things like:

Include in your Bio and/or custom background the names (or @usernames) of the people twittering from your company account. It’s also a good idea to include additional contact info, like email addresses.

Listen regularly for comments about your company, brand and products—and be prepared to address concerns, offer customer service or thank people for praise.

Tip: In addition to keeping an eye on your @messages, you can use our Saved Searches feature to easily track mentions of your product, brand, company, etc. From your Twitter home page, simply run a search, and then at the top of your results page, click “Save this search.” A link with your search term will appear on the right side of your page, and whenever you click it, you’ll get real-time results for that query. To delete a search, just head to the top of your results and click “Remove this search.”

Use a casual, friendly tone in your messages.

While you shouldn’t feel compelled to follow everyone who follows you, do respond to some questions or comments addressed to you.

If you like a particular message, retweet it. People often appreciate the sharing and amplification of their ideas, so look to retweet cool stuff.

Post links to articles and sites you think folks would find interesting—even if they’re not your sites or about your company.

Make sure your tweets provide some real value. You know better than we do what is valuable, but here are few examples to spark ideas:

• Offer Twitter exclusive coupons or deals
• Take people behind the scenes of your company
• Post pictures from your offices, stores, warehouses, etc.
• Share sneak peeks of projects or events in development

Don’t spam people. Twitter’s following model means that you have to respect the interests and desires of other people here or they’ll unfollow you. The most common way to run afoul of that understanding—and to thus look like a spammer—is to send unsolicited @messages or DMs, particularly when you include a promotional link.

Of course, if you run an account that focuses explicitly on sharing exclusive coupon codes or sale information, you’re probably just fine posting promos. But tread carefully, and consider explaining in your bio or background how the account works.

Tip: You can test the waters by sending just a few promos to start, and then continuing only if people show interest.

To make sure you’re not spamming folks, we also suggest you avoid the following:

• Posting duplicate updates to an account: Posting the same update over and over throughout the day is considered spammy and a possible violation of our terms of service.
• Cross-posting duplicate updates to multiple accounts: If you post the same update to multiple accounts, you could violate our terms of service.
• Following churn: Following and unfollowing the same people repeatedly, as well as following and unfollowing those who don't follow back, are both violations of our terms of service.

Tip: Think you’ve encountered a spammer? Let us know, and we’ll look into the account. You can alert us to spam profiles by sending a direct message to @spam! In addition, you can block the spammer by heading to their account page, and on the right side, clicking the block link (they won’t know you’ve blocked them).

Understand the real-time nature of Twitter

Messages on Twitter are short, quick and able to reach people wherever they happen to be. That combination makes it an instantaneous medium, which has a couple of implications for businesses:

• You can ask questions, float ideas and solicit feedback on Twitter—and expect pretty quick replies most of the time.
• If you’ve just launched a product, ask users what they think or search for real-time tweets from people talking about your product. You can also ask or search for feedback on new ad campaigns you’ve launched, stores you’ve opened or murky issues you have to handle.
• When people raise customer service issues on Twitter, they generally expect a quick reply—within a day, if not within a few hours, depending on the nature of your business. Keep an eye on your @mentions.
• 
  

Measure the value of Twitter

Before you set up measurement tools, focus on the quality of your engagement, and use your gut to check how things are going. How’s the feedback and interaction with your followers? Are you responding to most or your @messages? Are most tweets about you positive? Or if they started out largely negative, are they coming around? Are more people beginning to engage with you and mention your company?

Next, think about quantifying your experience. Although it can be tricky to add up the value of relationships, Twitter does lend itself to measurement in a few ways—especially if you’ve already defined what you hope will be different for your company in three months, six months or a year if you succeed on Twitter. Tactics like these can then help you assess your progress in meeting that goal:

• Keep a tally of questions answered, customer problems resolved and positive exchanges held on Twitter. Do the percentages change over time?
• When you offer deals via Twitter, use a unique coupon code so that you can tell how many people take you up on that Twitter-based promotion. If you have an online presence, you can also set up a landing page for a promotion, to track not only click-throughs but further behavior and conversions.
• Use third-party tools to figure out how much traffic your websites are receiving from Twitter.
• Track click-throughs on any link you post in a tweet. Some URL shortening services let you track click-throughs.

Resources

In addition to the info we’ve shared on these pages and on our own Help pages, we want to point out a handful of resources that other people have created to help you shine in the Twittersphere.

Although we may not agree with every word of these books, articles and blogs—and we don’t endorse them as official sources of Twitter information—we think you’ll find their perspectives useful and even inspiring.

17-04-2010 om 10:08 geschreven door twitter  

Twitter 

inleiding

Wat is twitter?

Met Twitter kan iedereen snel korte berichten van maximaal 140 tekens uitwisselen met andere gebruikers die bij twitter zijn aangesloten en die door zogenaamde volgers(je vrienden bijvoorbeeld) worden gevolgd

Twitter is een sociaal netwerk waarbij je vrienden kan toevoegen van wie jij berichten leest en je vrienden kunnen jou volgen en alle berichten volgen die jij schrijft.

Wereldwijd en in Nederland groeit Twitter razendsnel en zo  zijn er alreed miljoenen mensen, diensten en bedrijven en heel wat bekende mensen zoals tv sterren en politici die dagelijks twitteren.

Sommige mensen hebben meer zelfs miljoenen zogenaamde volgers,  te denken valt aan mensen als Oprah Winfrey en Barrack Obama.

Voor bedrijven en bv journalisten bied twitter ook een prima uitkomst om berichten snel te verzenden en

een grote groep mensen of een geselecteerde groep mensen te kunnen berichten.

Gratis  twitter account

U kunt zich simpel en geheel gratis aanmelden op Twitter

 Een account per geldig email- adres

 Je hebt een geldig email adres nodig om je te registreren bij twitter.

Nadat u zich heeft aangemeld controleert twitter eerst of de door u ingevoerde e  gewenste naam nog vrij is en krijg je als je een geldig email adres hebt opgegeven en de verificatie code juist hebt ingevoerd toegang tot het programma en kan je gelijk aan de slag met het instellen van je twitterprofiel, een korte biografie en nog meer instellingen.

U kunt bv de achtergrond van uw twitterpagina instellen en wijzigen, een webadres invullen bij uw profiel en een foto of avatar voor uw profiel uploaden.

Twitter stuurt automatisch een email die u  bevestigen om uw account voorgoed te activeren.

Meer twitter accounts aanmaken?

Als u over meer dan een twitteraccount wil beschikken dan  kan dat en ook deze dienst is gratis.

U kunt dus meer dan een twitteraccount aanmaken maar dient dan wel bij elke registratie van een unieke naam een uniek email adres op te geven.

Een twitter account per geldig emailadres

Per uniek email adres kan je dus een enkele twitter naam registeren, tenminste als de gewenste naam nog vrij is en nog niet door iemand anders geregistreert is.

Aanmelden is  gratis ,simpel en eenvoudig

U meld u bv aan met uw eigen naam bijvoorbeeld de naam:  "Jansen"

Twitter controleert dan of het domein  van  http://twitter.com/jansen   niet alreeds geregistreerd is,

In het geval van de naam "jansen" kan het zo zijn dat omdat er zoveel jansens zijn dat  deze naam wellicht al vergeven is en ook uw eigen naam kan alreeds vergeven zijn dus wees er snel bij en registreer uw naam zo spoedig mogelijk voordat een ander( met wellicht dezelfde naam) dat doet.

U kunt eventueel een getal of andere wijziging anbrengen en het nogmaals proberen bv door de naam   JansenA  of een combinatie met een Hoofdletter en of leesteken aan uw naam te koppelen en dat uit te proberen bij de registratie.

Zo blijkt dan eventueel de naam A-jansen wel nog vrij te zijn en kunt u die naam registeren via twitter.com.

Speciale regels bij registreren.

Zo zijn bedrijfsnamen bijvoorbeeld voorbehouden aan de bedrijven zelf  en kunt u niet zomaat Coca Cola of een ander merk dat nog niet was geregistreerd aanmelden en dan zal tevens blijken dat de meeste bedrijven alreeds hun merknaam hebben geregistreert.

Met betrekkig tot de registratie van namen kunt u het beste de voorwarden op twiiter com zelf nalezen.

Mocht u als particulier een naam registreren van een bedrijf dat later bezwaar maakt en de naam opeist dan kan twitter beslissen u een ander naam toe te wijzen en de geregistreede naam toewijzen aan het betreffende bedrijf dat daar aanspraak op maakt, lees hiervoor de regels en regelemeneten faq bij twitter.

TWITTERAAR

Iemand die actief is op Twitter wordt een twitteraar genoemd, en een groep bekende mensen die twitteren noemt men ook wel twitterati.

Microblog of miniblog

Twitter wordt een microblog genoemd want je kan korte berichten van maximaal 140 karakters twitteren. Deze berichten worden vervolgens indien zo ingesteld via het internet, via SMS en via email verspreid naar de mensen die jouw volgen.

Tweets

Een bericht wordt ook wel tweet genoemd. Jouw verzameling berichten worden ook wel tweets genoemd

Soms wordt Twitter fout gespeld als "Tweeter" en "Tweter" en er zijn al tweets de wereld in gegaan als Twoops, dat zijn mispelde woorden die over de gehele wereld werden getwittert.

Iemand die op Twitter actief is, noemen we een twitteraar

Twitterspelling

Het werkwoord is twitteren.

betreffende de spelling gelden de regels voor werkwoorden

ik twitter

jij twittert

hij twittert

zij twittert

wij twitteren

jullie twitteren

zij twitteren

Twitter: realtime search/  in de huidige tijd zoeken

Twitter wordt  "realtime web" genoemd want de zoekmachine doorzoekt alle berichten die pas

geplaatst zijn.

Meer informatie vind u bij :  >>>>Zoeken op Twitter.

Acties op Twitter 

 Follow, unfollow, tweet, retweet, hash

Op Twitter is maar  een beperkt aantal acties mogelijk.

Als u iemand wil volgen, dan klit u bij de betreffende persoon op de icon "follow'.

Als u iemand niet meer wil volgen, dan klikt u op "unfollow".

Als u iemand wil blokkeren, dan klikt u op "block".

Wilt u een  bericht aan iemand sturen, dan zet u een apenstaartje   @  voor de naam van die persoon

Wilt  u een tweets toewijzen aan een bepaald onderwerp, dan zet u een hash (#) voor het onderwerp.

Wilt  u een tweet die iemand anders geplaatst heeft een keer herhalen of benadrukken, dan gebruik je de functie  "retweet".

U zet  RT of ReTweet voor je boodschap als je het bericht wil herhalen.

Terminologie/  Twitter Woordenboek

Op Twitter worden specifieke woorden gebruikt die niet in de Dikke Van Dale of alreeds in enig ander woordenboek staan:

Hieronder treft u een aantal meest voorkomende

woorden en begrippen op Twitter.

Twitter  RSS feed

Elke Twitter gebruiker is een RSS feed beschikbaar voor de berichten.

Alleen indien het account op "prive" (private) wordt geplaatst is de feed niet meer beschikbaar.

Standaard staat  het Twitter account  op  "open" (public).

Het is mogelijk om de headlines uit een feed door te linken naar een Twitter account.

Zie hiervoor twitterfeed.com.

Twitter API

Twitter groeit zeer  snel doordat er zoveel diensten omheen gebouwd worden die gebruik maken van Twitter API. Met deze  twitter API  kunnen de bouwers van websites ondermeer  snel en zonder al teveel moeite communiceren.

Doorgaans gebruikt men het zogenaamde  oAuth  protocol.

Berichten kunnen zo worden geplaatst en gelezen , en tevens statistieken over het verkeer en nog veel meer informatie ophalen.

Twitter is gebouwd in de steeds populairder wordende programmeertaal "Ruby on Rails",

Twitter Avatar, Logo en achtergrond

Bij Twitter kun je jouw eigen avatar en achtergrond uploaden, zodat je herkenbaar bent voor iedereen die jouw tweets volgt.

Kies bij voorkeur een duidelijke foto die niet al te groot is ,van jezelf als avatar.

Kies bij de instelling van de achtergrond een foto of plaatje wat duidelijk maakt dat het om jouw twitter account gaat.

Twitter op je mobiele telefoon

Twitter is simpel en snel via een mobiele telefoon te gebruiken.

U logt eenmalig in en daarna herkent uw mobiele telefoon u altijd.

U kunt berichten lezen en plaatsen.

Als alternatief kunt U  berichten via SMS naar uw mobiele telefoon laten sturen.

De mobiele site van Twitter treft u  eveneens aan op:  twitter.com

Twitter Widgets(Goodies)

Tweets  die U twittert  kunt u rechtstreeks op een website of uw weblog in real time laten verschijnen.

Dat is mogelijk via de twitter  widget die u vind bij Goodies en die u op uw site kan zetten in  javascript.

Twitter Widget bij Goodies

Wilt u een live stream (reeks van berichten en dus uw tweets of die van een ander op uw site of weblog?  kijk dan eens bij goodies op twitter.com en kies een widget om op uw site te integreren.

U kiest voor widgets en tikt de naam in van de gewenste twitteraar of twitterares.

U stelt uw voorkeuren in zoals dus de te volgen twitter, de kleur van de widget, kleur van de letters etc

U kunt een pol toevoegen, en alle door u of een andere twitteraar gedane tweets laten verschijnen

of deze tot een bepaald aantal en een maximum beperken.

U kunt ook aangeven of de datum en de tijd bij de tweets verschinnen

U kunt aangeven dat de tweets met een in te stellen tijdonderbreking op de widget verschijnen en deze eventueel in een loop steeds weer blijven herhalen.

Twitter software en scripts

Voor Twitter zijn alreeds duizenden externe services, diensten, tools en scripts beschikbaar.

Een programma om bijvoorbeeld statistieken te meten treft u aan bij

Twittercounter.com.

SocialOomph Twiiter Tools

Gratis account

U kunt gratis een account maken bij Socialoomph,en met dit programma kunt u bv een auto responder voor uw twitter account instellen

Zodra iemand u gaat volgen stuurt deze dienst de nieuwe volger automatisch  een email  met een door u zelf ingetypte welkoms tekst.

Er zijn nog veel meer toepassingen die het programma bied, U kunt met dit programma het aantal volgers aanzienlijk doen vergroten

hetgeen u evenens een groot zakelijk voordeel kan bieden.

Wereldwijd zijn er al aardig wat  mensen en bedrijven die dmv twitteren miljoniar zijn geworden en of goede zaken doen zonder daarvoor kosten te maken.

Kijkt u eens op  Social Oomph. en prober deze dienst gratis uit.

Einde Twitter inleiding

17-04-2010 om 00:00 geschreven door twitter  

Twitter Feeds

Twitter Bloggen be  geeft een overzicht met Twitters  die nuttige informatie publiceren.

Elk Twitter account geeft specifieke informatie, zoals het nieuws, sport, showbizz, het weerbericht, beurskoersen, kijkcijfers, en zelfs de politieke barometer

Lees ook het laatste nieuws en  het artikel  wat is Twitter of bekijk de twitterfeeds van

bekende Nederlanders op Twitter.

FEEDS

Teletekst

Teletekst 101 (headlines nieuws)
Teletekst 601 (headlines sport)
Teletekst 801 (headlines voetbal)

Nieuws

Telegraaf (let op: veel updates)
Volkskrant (let op: veel updates)
Nu.nl (let op: veel updates)
NRC (voorpagina)
RTL Nieuws (let op: veel updates)
Lokaal nieuws (Blikopnieuws.nl)
Elsevier (voorpagina)
Filmnieuws (FilmTotaal.nl)

Sport

Sportnieuws (telegraaf.nl)
Sportnieuws (nu.nl)
Studio Sport
Teletekst 601 (headlines sport)
Teletekst 801 (headlines voetbal)
Voetbal (voetbal international)
Eredivisie (voetbal international)
Voetbal (telegraaf.nl)
Tennis (telegraaf.nl)
Golf (golfsite.nl)
Autosport (telegraaf.nl)
Autonieuws (nu.nl)
Wielrennen (telegraaf.nl)
Martial Arts

Shownieuws

RTL Boulevard
Prive
Achterklap (nu.nl)
Astroh.nl
TV Tips (nu.nl)

Economie, Financieel en Beurs

Financieel nieuws (fd.nl)
Economisch nieuws (nu.nl)
Zakelijk nieuws (z24.nl)
RTLZ (RTLZ.nl)
Quotenet (quotenet.nl)

Opmerkelijk en Raar

Opmerkelijk (nu.nl)
Waar Maar Raar (opmerkelijk nieuws)
Opmerkelijk (RTL nieuws)

Zakelijk, management, ondernemen

Managers Online
Management Team
Zakelijk nieuws (z24.nl)
Quotenet
925.nl
Sprout

Nieuws (buitenland)

CNN breaking news
NY Times

Webwinkelen

Prijsvergelijk
Beauty in Nederland
Zietuwel

Weer

Weerbericht (elke ochtend)
WeerOnline (3x per dag)
BuienRadar.nl (diverse keren per dag)

Kijkcijfers
Positie 1 t/m 5 (elke ochtend)
Positie 6 t/m 10 (elke ochtend)

Internet, marketing & tech

Internetnieuws (nu.nl)
Hyped.nl
Digi nieuws (telegraaf.nl)
Emerce
DutchCowboys
Marketingfacts
Frankwatching
Molblog
Webwereld
Marcom 100 headlines
Adformatie
Bright
Computer Idee
Computable

TV, Radio & Muziek

TV Tips (nu.nl)
Pauw & Witteman
Een Vandaag
RTL Boulevard
Dichtbij Nederland
Mr Movie
Filmnieuws (MrMovie.nl)
3FM
Radio 4
Giel Beelen
Ruud de Wild
Michiel Veenstra
Gerard Ekdom
Torsten Colijn
Ferry Corsten
Oranjemuziek
Coldplay
MC Hammer
50 Cent

17-04-2010 om 00:00 geschreven door twitter  

16-04-2010 om 05:07 geschreven door twitter  

16-04-2010 om 03:35 geschreven door twitter  

About Us

SocialOomph.com is a service that provides free and paid productivity enhancement services for social media users.

We are a Canadian company, operating as a division of 3827992 Canada Inc., and we have been in business since April 2008.

Formerly we were known as TweetLater.com, with a focus on productivity solutions for users of Twitter.com.

In August 2009 we broadened our scope to the users of other social networking services and we changed our name to

SocialOomph.com to reflect the new scope.

Once you've registered a free account, take the FREE and fully functional trial of  SocialOomph Professional.

Use the Professional features for a full 7 days. We insist you test-drive SocialOomph Professional before even

giving you the link to upgrade your account. If you don't upgrade during your free trial, your account just reverts

back to SocialOomph Free. There are no obligations and no catches.

Register your free account now. You will easily find the buttons to start your free trial once you've logged in to your account.

Tutorials Intro 

1. 
   

   
   

   Set Up Your Twitter Account Automation

   To set up your Twitter account automation, do the following:

   1. Login to SocialOomph.com.
   2. Select "Social Accounts, Add New Account, Add Twitter" from the menu that's located in the sidebar.
   3. On the Add a New Twitter Account page, click the Authorize Access button to authorize SocialOomph to access your Twitter account.
   4. You will then be taken to a form where you can configure the optional automation settings.
   5. Scroll down and click the Save button.

2. 
   

   
   

   Change Your Twitter Automation Settings Or Change Your Welcome Message

   1. Login to SocialOomph.com.
   2. Select "Social Accounts, Edit Automation" from the sidebar menu.
   3. Locate your Twitter account in the list of accounts and click the Edit link in the Actions column.
   4. That takes you to the page where you can change your automation settings and welcome message.
   5. Make your changes and click the Save button.

3. 
   

   
   

   Add a Ping.fm Account

   1. Login to SocialOomph.com.
   2. Select "Social Accounts, Add New Account, Add Ping.fm" from the sidebar menu.
   3. Enter a name for the account, enter your Ping.fm Application Key, and click the Save button.

   To find your Ping.fm Application Key, do the following:

   1. Login to your Ping.fm Account.
   2. On the Dashboard, look in the Services/Apps section and click the Application Keys link.
   3. Copy the Application Key that is displayed on that page.

4. 
   

   
   

   Add a Blog Feed Account

   1. Login to SocialOomph.com.
   2. Select "Social Accounts, Add New Account, Add Blog Feed" from the sidebar menu.
   3. Complete the form on the next page, and click the Save button.

5. 
   

   
   

   Add a New Scheduled Tweet

   1. Login to SocialOomph.com.
   2. Select "Schedule New Update" from the sidebar menu.
   3. Enter the tweet text, select the other options for the tweet, and click the Save button.

   Note: If you want to enter an exact publishing time, do not select any one of the two checkboxes directly above the date/time entry field. Those checkboxes are for immediate publishing, and for relative time publishing.

6. 
   

   
   

   Change Your SocialOomph Password and/or Username

   1. Login to SocialOomph.com.
   2. Select "My S.O. Account" from the sidebar menu.
   3. Select the desired option from the sidebar submenu.
   4. Enter your new password and/or username, and click the Save button.

7. 
   

   
   

   Set Up Keyword Alerts

   1. Login to SocialOomph.com.
   2. Select "Monitors, Keyword Alert Emails" from the sidebar menu.
   3. Select the checkbox.
   4. Enter your keywords in the text box on the page. Press Enter after each keyword.
   5. For complex keywords, click the "Open Power Keyword Wizard" button that's above the text box.
   6. When done, click the Save button.

Click Here To Boost Your Productivity On Twitter!

16-04-2010 om 03:32 geschreven door twitter  

Twitter loves open source.

Twitter is built on open-source software—here are the projects we have released or contribute to. Also see our engineering blog for more details.

Want to work on stuff like this? Check out our jobs.

Ruby

cassandra.gem »

A client for the Cassandra distributed database.

zookeeper.gem »

An interface to the Zookeeper distributed lock server.

twitter-text.gem »

Text processing routines for Tweets.

contributions to memcached.gem

An interface to the libmemcached C client.

thrift_client.gem »

A Thrift client wrapper that encapsulates some common failover behavior.

cache_money »

A write-through and read-through caching library for ActiveRecord.

kestrel-client.gem »

A client for the Kestrel message queue.

simple_uuid.gem »

Simple, scalable UUID generation.

scribe.gem »

A client for the Scribe distributed log server.

contributions to cassandra_object

An object mapper for Cassandra.

Scala

kestrel »

A reliable, uncoordinated, loosely ordered message queue.

scala_json »

JSON toolkit based on Martin Odersky's Programming Scala book.

cachet »

An HTTP reverse caching proxy similar to Varnish.

ostrich »

A library for collecting and reporting application statistics from Scala.

trie »

A trie data structure implementation.

querulous »

An agreeable way to talk to a JDBC database.

scala_build »

Ant and Ivy scripts to automate building Scala projects.

Java

contributions to cassandra

A highly scalable second-generation distributed database.

integer_list_input_format »

Codazzo's MultiRowInputFormat, adapted for integer lists.

twitter_text_java »

Text processing routines for Tweets.

contributions to hadoop

A platform for analyzing large data sets.

hadoop_lzo »

Splittable LZO compression for Hadoop.

contributions to pig

A platform for analyzing large data sets.

C/C++

contributions to scribe

A scalable log aggregation server.

contributions to ree

A server-oriented branch of Ruby.

mod_memcache_block »

An Apache module for applying IP blocklists stored in memcached.

Tools

murder »

Scalable code deployment with Bittorrent.

pig.tmbundle »

Textmate syntax highlighting for Pig.

jvm_gc_stats »

A script to parse and graph the JVM's GC trace output.

16-04-2010 om 03:20 geschreven door twitter  

How do I add my Twitter feed to my website?

16-04-2010 om 01:25 geschreven door twitter  

16-04-2010 om 01:09 geschreven door twitter  

Twitter API Documentation

Beginnen API

Getting Started

The concepts every developer should know before interacting with the API.

Methods

The API supports the following methods to send and receive Twitter data.

Search API Methods 

search

trends

trends/current

trends/daily

trends/weekly 

REST API Methods 

Timeline Methods

statuses/public_timeline 

              statuses/home_timeline

statuses/friends_timeline

statuses/user_timeline 

statuses/mentions

             statuses/retweeted_by_me

             statuses/retweeted_to_me

            statuses/retweets_of_me

Status Methods

statuses/show

statuses/update

statuses/destroy  

          statuses/retweet

          statuses/retweets

          statuses/id/retweeted_by

          statuses/id/retweeted_by/ids

User Methods

users/show 

users/lookup

users/search

users/suggestions

users/suggestions/category

statuses/friends

statuses/followers

List Methods

         POST lists      (create)

         POST lists id  (update)

         GET lists        (index)

         GET list id      (show)

         DELETE list id (destroy)

         GET list statuses

         GET list memberships

         GET list subscriptions

List Members Methods

         GET list members

         POST list members

         DELETE list members

         GET list members id

List Subscribers Methods

         GET list subscribers

         POST list subscribers

         DELETE list subscribers

         GET list subscribers id

Direct Message Methods 

direct_messages

direct_messages/sent

direct_messages/new

direct_messages/destroy 

Friendship Methods

friendships/create

friendships/destroy 

friendships/exists

friendships/show

friendships/incoming

friendships/outgoing

Social Graph Methods

friends/ids   

followers/ids 

Account Methods

account/verify_credentials 

account/rate_limit_status

account/end_session

account/update_delivery_device 

account/update_profile_colors 

account/update_profile_image 

account/update_profile_background_image

account/update_profile 

Favorite Methods

favorites

favorites/create  

favorites/destroy 

Notification Methods

notifications/follow 

notifications/leave 

Block Methods

blocks/create  

blocks/destroy

blocks/exists

blocks/blocking

blocks/blocking/ids

Spam Reporting Methods

          report_spam

Saved Searches Methods

saved_searches

saved_searches/show

saved_searches/create

saved_searches/destroy

OAuth Methods

oauth/request_token

oauth/authorize

oauth/authenticate

oauth/access_token

Local Trends Methods

          trends/available

          trends/location

Geo methods

          geo/nearby_places

          geo/reverse_geocode

          geo/id

Help Methods

help/test

HTTP Response Codes and Errors

Applications send information throught the HTTP response codes and error messages.

Return Values

API methods return elements of data. These elements contain a known set of fields.

Terms of Service

The API is free, but here are the words to code by.

Streaming API

Stream public statuses in near real-time over a persistent connection. Sampled or filtered by track keyword or by userid.

16-04-2010 om 01:09 geschreven door twitter  

Twitter is a real-time information network powered by people all around the world that lets you share and discover what’s happening now.

Twitter asks “what’s happening” and makes the answer spread across the globe to millions, immediately.

What Twitter Does

Whether it’s breaking news, a local traffic jam, a deal at your favorite shop or a funny pick-me-up from a friend, Twitter keeps you informed with what matters most to you today and helps you discover what might matter to you most tomorrow.

The timely bits of information that spread through Twitter can help you make better choices and decisions and, should you so desire, creates a platform for you to influence what’s being talked about around the world. Search results spread across Twitter and in other ways across the Web so you can discover what’s happening on and off of Twitter.com, wherever you prefer.

Twitter can give a voice to even the weakest signals because of its simplicity. Users can access Twitter on powerful broadband connections via a video game console or through faint connections in rural areas via SMS on a simple mobile phone. You can also access Twitter through more than 50,000 third-party Internet and mobile applications.

Just remember, how you use Twitter is completely up to you. Follow hundreds of people. Follow a dozen. Post every hour. Post never. Search for your favorite topics and create lists. Or not. You are in control on Twitter.

Twitter for Businesses

Twitter is a simple tool that helps connect businesses more meaningfully with the right audience at the right time.

Businesses and organizations of all shapes and sizes are now able to stay connected to their customers. It can be used to quickly share information with people interested in your company, gather real-time market intelligence and feedback, and build relationships with customers, partners and other people who care about your business. Customers can use Twitter to tell a company (or anyone else) that they’ve had a great—or disappointing—experience with your business, offer product ideas, and learn about great offers they’ve selected to be notified of.

For real world tips and case studies from businesses that have effectively used Twitter to build their brand and connect more personally with their customers, check out Twitter 101 for Businesses, our guide to doing business on Twitter.

Where’s Twitter?

Twitter may be based in San Francisco, but it's used by folks in nearly every country in the world. So, we’re working quickly to add as many additional language options as we can.

Twitter now comes in French, German, Italian, Japanese, and Spanish thanks to the help of translators around the world. Users can change their language preference in their settings.

Twitter is also forging deals with the biggest telecom operators in the world to allow users to send and receive Twitter messages over SMS and MMS at no additional cost. Here’s a list of all the countries that offer Twitter via SMS.

Twitter on Your Phone

We think that those who are out and about experiencing the world have a lot to share. That’s why mobile has been in our DNA right from the start: The 140 character limit originated so tweets could be sent as mobile text messages which have a limit of 160 characters. Minus 20 characters for author attribution, that gives users just enough room.

Evolution of messaging

Twitter is the evolution of mobile messaging, not replacing SMS, IM, or email but introducing a new public dimension to messaging.

Device integration

We are working closely with all of the major mobile phone manufacturers and platform providers to integrate Twitter throughout their devices. These partners believe that it makes their product more appealing if they include a pre-loaded Twitter application and give users the ability to tweet from the camera, maps, browser, media player and other contexts of the device.

The Twitter Ecosystem

As an aggressively open company, Twitter‘s success is dependent on the success of the developers in its ecosystem. Indeed, a majority of Twitter’s use comes through third-party applications that lets users tweet and read tweets wherever they choose.

In order to fulfill our goals as an information network, we work closely with developers and partners to help us create meaningful and varied experiences so that Twitter content could be created and consumed regardless of the mode or medium. From SMS to web apps to rich native applications on gaming consoles — users should be able to experience twitter in any form that works for them.

Fortunately, thousands of developers have taken advantage of Twitter’s open API to make more than 50,000 applications that run on all types of devices and Web services.

More can be found about our API here.

Twitter and the Community.

At Twitter, we often think about what it means to build a company today and our role in making our community and the world a better place. We believe that the open exchange of information can have a positive global impact and will actively work to support this principal in everything that we do.

This is a lofty goal for a San Francisco start-up. But, interestingly, we’ve found that this open exchange also has the impact of making the world a smaller, more attainable place.

We have actively supported improving the world’s water supply (Charity Water and Water.org); we turned our site red to promote World AIDS Day in 2009 and have partnered with Room to Read to promote literacy around the world through an initiative we call Fledgling that involves good wine and books.

16-04-2010 om 00:00 geschreven door twitter  

Wat is Yammer?

Yammer is een kloon van Twitter. Het belangrijkste verschil tussen Yammer en Twitter is dat bijdragen op Twitter door iedereen gelezen kunnen worden, terwijl die op Yammer alleen toegankelijk zijn voor collega’s. Inschrijven en eenvoudig gebruik op Yammer zijn gratis, maar als een bedrijf zijn eigen Yammerdienst wil opzetten moet daarvoor betaald worden. Yammer selecteert de collega’s door alleen mensen in een groep toe te laten die een bevestigd e-mailadres hebben van het betreffende bedrijf. De kernvraag en slogan van Yammer is ‘What are you working on?’ (Waar werk je aan?).

Waarvoor wordt Yammer gebruikt?


Yammer koppelt de medewerkers van een bedrijf aan elkaar. Deze kunnen nieuws, links, documenten, meningen en informatie met elkaar delen. Elke medewerker heeft een profiel. Daarin is informatie te vinden over de persoon, zoals zijn foto, functie en waar hij aan werkt. Collega’s kunnen elkaar zo makkelijk vinden en bepalen bij wie ze moeten zijn met welke vraag. Via Yammer kan die vraag bovendien meteen gesteld worden. Het is een prima hulpmiddel bij het zoeken naar collega’s met specifieke kennis, en bij het inwerken van nieuwe collega’s. Yammer kan ook gebruikt worden als een interne informatiedatabase.

Wie gebruikt Yammer?


In navolging van Twitter neemt de belangstelling voor Yammer nu snel toe in het bedrijfsleven. Yammer wordt al gebruikt door het Ministerie van Economische Zaken. Op de Dag van de bedrijfsvoering half mei organiseerde dit ministerie een workshop over het strategisch gebruik van Twitter en Yammer voor bedrijfsdoeleinden. De verwachting is dat een groeiende groep bedrijven Yammer zal gaan gebruiken. Vooral de voordelen van de snelheid, het altijd kunnen volgen wat personeel aan het doen is, ook als ze buiten de deur zijn, en het altijd kunnen delen van informatie spreekt veel directies aan. Helaas klinkt de naam van het project in het Nederlands niet lekker. Dit geval van jammer zal Yammer hopelijk niet noodlottig worden bij het veroveren van de Nederlandse markt.

Verschil met Usenet

Veel van de functionaliteit van Twitter en Yammer lijkt op het aloude Usenet. Deze derde pijler onder het internet (naast het www en e-mail) is echter minder bekend bij het grote publiek. De nieuwsgroepen van Usenet hebben een vergelijkbare mogelijkheid voor het doorgeven van korte berichten, waarbij in dit geval de structuur is ingedeeld naar onderwerp en niet naar persoon, zoals bij Twitter en Yammer. Usenet wordt in de meeste gevallen benaderd met het e-mailprogramma (zoals Outlook Express), terwijl Twitter en Yammer te vinden zijn op het populaire World Wide Web (www). Mede daardoor zien Twitter en Yammer er grafisch aantrekkelijker uit.

Hoe kom ik op Twitter en Yammer?

Via de websites www.twitter.com en www.yammer.com kunt u zich inschrijven voor Twitter en Yammer. U klikt op ‘join’ en vult een username en password in (bij Twitter) of uw e-mailadres op het werk (bij Yammer). Na acceptatie krijgt u een eigen pagina waarop al uw berichten in chronologische volgorde staan (van nieuw naar oud). Die pagina wordt samengesteld op basis van de Twitterpagina’s waarvan u aangeeft dat u ze wilt volgen. U kunt meteen op deze pagina ook al uw eigen berichten plaatsen.

16-04-2010 om 00:00 geschreven door twitter  

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16-04-2010 om 00:00 geschreven door twitter